# Insurance Eligibility Verification > CurerTech verifies insurance eligibility before the visit and throughout treatment — so claims start clean instead of coming back denied. Source: https://www.curertech.com/platform/rcm/insurance-eligibility-verification Last updated: 2026-07-19 --- # Insurance eligibility verification — at every step of the treatment **CurerTech verifies a patient's insurance before the first visit and keeps it verified through the whole course of treatment** — automatically re-checking coverage on a schedule set to each program, often weekly — so coverage that lapses or changes mid-treatment is caught before it becomes a denial. Part of the RCM (revenue cycle management — billing and collections) system, every check lands on the same record clinicians chart in. [Book a workflow demo](https://www.curertech.com/book-a-demo)[See how it works](https://www.curertech.com/how-it-works) What's inside ## What does eligibility and benefits verification check — and when? Everything the eligibility and benefits check returns — coverage, benefits, and cost — confirmed before treatment and re-checked throughout it, on the same record as care. **Every step** ### Ongoing re-verification Coverage re-checked automatically through the episode of care — often weekly — not just once at intake. **Program-tuned** ### Match each program's billing rhythm Choose how often coverage is re-verified — from daily to monthly — so you re-check as often as you bill. **Alerts** ### Coverage-change alerts Flags when a plan lapses, terminates, or changes mid-treatment, before you bill for care you can't collect. **Real-time** ### Real-time eligibility checks Active coverage confirmed in seconds against the payer, so you know before the patient arrives. **Benefits** ### Benefits detail Copays, coinsurance, deductibles, out-of-pocket maximums, and visit limits, not just a yes/no. **Prior auth** ### Prior-authorization flags Surfaces services that need authorization — important for MAT and residential levels of care. **DiscoverY** ### Coverage discovery Find active coverage when the patient isn't sure what plan they have. **COB** ### Coordination of benefits Identify primary and secondary payer order so claims go out in the right sequence. **Behavioral health** ### Behavioral-health plans Handles mental health and substance use benefit carve-outs, telehealth coverage, and Medicaid managed care. **Patient cost** ### Patient cost estimate Shows what the patient will owe, so the front desk can collect the right amount upfront. Why it matters ## Why keep verifying throughout treatment? Coverage doesn't stay still — and in ongoing behavioral health care, a lapse you didn't catch becomes weeks of care you can't bill. **Coverage changes** ### Catch lapses mid-treatment Patients lose Medicaid, switch plans, or age off coverage; recurring checks catch it before you bill care you can't collect. **Ongoing care** ### Made for repeat billing MAT dosing, group therapy, and residential stays bill again and again — each needs current coverage, not a one-time check. **Less busywork** ### No manual re-verifying Re-checks run automatically across active patients instead of staff logging into payer portals week after week. More than a quarter of providers say at least one in ten of their claim denials trace back to inaccurate or incomplete intake data — and most denials stem from avoidable errors. (Experian Health, State of Claims 2025.) One record ## How does eligibility connect to the rest of CurerTech? Verification runs at intake and on a recurring schedule, lands on the chart, and flows into the claim — not a separate portal to remember. [ Explore RCM ](https://www.curertech.com/platform/rcm)[ Patient portal ](https://www.curertech.com/platform/crm/patient-portal)[ Billing & RCM ](https://www.curertech.com/platform/rcm/billing-and-rcm) Eligibility questions ## Insurance eligibility verification, answered ### What is insurance eligibility verification? It is confirming that a patient's insurance is active and checking what it covers — coverage status, copays, deductibles, and limits. CurerTech does it before the first visit and re-checks automatically throughout treatment, so claims are submitted clean rather than denied. ### How often does it check eligibility? Before the first visit and then automatically on a recurring schedule — often weekly — set to the program, so coverage is re-verified throughout treatment rather than only at intake. It can also run in batch across active patients. ### Does it check benefits or just active coverage? Both. Beyond confirming active coverage, it returns benefits detail — copay, coinsurance, deductible, out-of-pocket maximum, and visit limits — not just a yes/no. ### Does it flag prior authorization? Yes. It surfaces services that require prior authorization, which matters for MAT and residential levels of care where auth gaps drive denials. ### Does it work for Medicaid and behavioral health plans? Yes. It handles Medicaid and Medicaid managed care, plus mental health and substance use benefit carve-outs and telehealth coverage common in behavioral health. ### Does it estimate what the patient will owe? Yes. From the returned benefits, it estimates the patient's responsibility so the front desk can collect the right amount at the point of service. Get started ## See eligibility verification built for your clinic. Walk through it with our team, configured to the way your clinic works. [Book a demo](https://www.curertech.com/book-a-demo)